List of public universities with hotel management. Hotel and restaurant business: what to take and list of educational institutions

When choosing a specialty, you should decide on the specialization: you can become an organizer or, these are different areas in the service sector. Specialists with an economic profile are developing a strategy and pricing policy, thanks to which a catering enterprise can withstand the fierce competition that exists in this area. Those who specialize in organizational areas will be responsible for recruiting and training staff, performing administrative functions and generally being responsible for the successful operation of the restaurant.

Which Moscow universities train restaurant specialists?

When entering the specialty "Organization of restaurant business" you will need knowledge of foreign and Russian languages, as well as history and geography; to enter the economic specialty you also need to have a good knowledge of mathematics. During the exams, you will need to pass a test in two subjects and an interview to determine your professional suitability.

Study abroad

Restaurant business will be successful if you choose the right format of the establishment (cafe, bistro, restaurant). Also, its success depends on the unmistakable choice of the most popular specialization (national cuisine, seafood, steaks). Another important aspect is the choice of region. Today, Italian restaurants are in greatest demand, followed by restaurants of Caucasian cuisine. Japanese and Chinese cuisines, although they continue to be popular, are already a downward trend.

You will need

• concept of a future restaurant, business plan, marketing plan, premises, equipment, products, staff.

Instructions

Choose a room that will match the format of the establishment. The main selection criteria are the availability of client flows and a suitable internal one. It should also be possible to divide the area into three main parts: production, office and hall. Many beginning restaurateurs at this stage make one irreparable mistake. In an effort to place the maximum number of seats in the hall, they “rob” production areas, combine hot and cold shops, and reduce the number of utility rooms. As a result, regulatory authorities do not issue permission to open an establishment, everything has to be redone.

Invite a designer, draw up a technical plan, which will indicate the main utilities that are tied to the technological equipment. Be sure to provide a good exhaust hood - without it it is extremely difficult to work in a hot shop, and the room is not entirely comfortable.

Purchase technological and commercial equipment. The first group includes refrigeration, thermal, mechanical. The second includes coffee making and beer bottling. Also, be sure to purchase an automation system. Which program to choose depends on your capabilities, as well as on the planned bandwidth. As a rule, specialists who install the automated control system will also help with training to work with it.

Obtain permits from Rospotrebnadzor and the fire inspectorate. If an enterprise operated in the premises before you, as a rule, no special problems arise with the supervisory authorities. But if you change your profile, they are very possible. In this case, you should carefully listen to the requirements, correct the shortcomings and reapply for consideration of your issue.

Create a staffing schedule. If your restaurant is a small cafe, some positions can be combined. For example, a bartender can also be an administrator, and a chef can also be a manager. However, everything is very individual and depends not only on the specifics of the establishment, but also on the personalities of certain employees. To avoid

Sooner or later, most people have to use hotel services. When coming on a business trip, visiting relatives, or being in the city for entertainment purposes, guests choose a hotel to their liking and rent a room for a certain number of days.

Depending on the class of the establishment, the service staff can offer clients a set of standard services or some additional service.

Who works in hotels

The hierarchy of hotel staff is essentially the same as in many other organizations: there is middle management and senior management.

In order to occupy a lower-level position, it is enough to have hard work and discipline, and managers cannot do without special education (faculty of Hospitality). What job to do after graduation is decided by the graduates themselves, focusing on the specifics of the knowledge acquired and their personal preferences.

Hotel staff tasks

It is the responsibility of service workers to ensure round-the-clock operation of the hotel. Cleaners and maids are responsible for cleaning and maintaining cleanliness in the rooms, corridors, halls, staircases and courtyard of the hotel. Other employees take customers' orders, deliver food and shopping to them, help with loading and unloading luggage, keep their clothes and shoes clean, and perform a variety of other similar tasks. The advantage of such relatively simple professions is the absence of the need for special training, for example at the Faculty of Hospitality. What you can work without experience and skills is a maid or a cleaner.

Such employees practically do not communicate with guests. As a last resort, short dialogues on general topics are acceptable.

Students who have chosen the specialty “Hotel and Restaurant Business” study the features of the functioning of hotels and management activities in such a structure. What can you do after graduation? Manager, administrator, or manager.

Responsibilities of a hotel service specialist

Middle managers assume the following responsibilities:

1. Monitoring the work of maintenance personnel.
2. Formulation of valuable instructions, selection of their executors and monitoring the quality of the work performed.
3. Monitoring compliance with internal rules of the organization.
4. Monitoring compliance with necessary sanitary and hygienic standards.
5. Communication with clients, resolution of conflict situations (within their competence).

In addition, a specialist can advise, instruct newcomers and conduct internships. His responsibilities often include conducting interviews with applicants for vacant positions, as well as selecting them.

An important task of a specialist manager is to monitor the mood present in the team and correct it. A good employee knows how to analyze a situation in a timely manner, predict its development and optimize this process (resolving internal conflicts, correctly selecting personnel, applying incentives and penalties).

Many of the wisdom from this list are taught in various educational institutions at the Faculty of Hospitality (the student should decide who to work and what specialty to choose before enrolling).

Benefits of working as a hotel service specialist

When choosing such a profession, people expect the following privileges:

• Gaining experience in management, which is useful not only for advancement in the hotel business, but also for work in many other structures.
• Such workers receive very decent wages. Specialists by rank are not entitled to tips, but their salary is several times higher than the official earnings of porters and maids.
• As a rule, if you work conscientiously as a hotel service specialist, you can count on a quick promotion.

Many young people do not think about their future specialty when studying hotel management. They decide who to work after gaining minimal experience, studying their capabilities and market requirements. That is, they perceive it as a start to a career.

Disadvantages of the profession

The disadvantages that characterize this type of activity include the inevitably high nervous tension of management employees, as well as the lack of a standardized working day.

Students wishing to work in this industry must carefully consider all the nuances before studying the hotel industry. It is up to them to decide who to work with, but they must remember that this business is always working with people with different temperaments, characters and levels of culture. Both among the guests and among the staff there can be impolite, upset and even rude people. A specialist must be able to find a way out of various sensitive or conflict situations in order to maintain the establishment’s reputation and customer loyalty at the highest level.

Hotel management: who to work and where to study?

Modern educational institutions offer those interested two opportunities to obtain education in this field:

1. Diploma.
2. Postgraduate.

The first is traditional training with a bachelor's degree awarded upon completion of the course. Postgraduate education can be used by young professionals or already established hotel workers who want to improve their skills. The result of such training is a master's degree.

Many domestic trade universities and specialized colleges offer to master the specialty "Hospitality" (where to work after graduation, you can ask the admissions committee or study the relevant publications). In addition, many educational institutions in Switzerland, France and Poland are constantly inviting applicants.

What is required to master the profession

It must be said that not every person can be a hotel service specialist. To effectively perform management functions and be a useful employee for the organization, the student will need pragmatism, rational thinking skills, patience and certain leadership qualities.

At the moment, there is a certain bias in the labor market towards supply, that is, there are more young specialists than vacancies. However, this fact should not confuse ambitious and purposeful people, because with such qualities they have every chance of a successful career. In addition, the training program includes a large number of universal subjects that can be useful when working as a manager or HR specialist in an organization far from the hotel business.

Knowing what they can do after graduating from Hospitality, young people must take into account the specifics of their future profession. Only in this way will learning be interesting, and work will become a favorite pastime.

The most common entrance exams:

• Russian language
• Mathematics (basic level)
• Social studies is a core subject, at the choice of the university
• History - at the choice of university
• Computer science and information and communication technologies (ICT) - at the university's choice
• Foreign language - at the choice of the university

The popularization and mass distribution of tourism in the world, cooperation with foreign partners and other factors require the presence of qualified specialists who are well versed in the hotel business and tourism business management in general. That is why this specialty attracts many applicants, who (subject to good training) are guaranteed to be successfully employed.

The most common admission exams

To enroll in the specialty “Hospitality”, applicants are asked to pass exams or count the results of the Unified State Examination in three subjects. The profile exam is social studies, since training involves studying a large number of social disciplines.

Other mandatory exams are Russian and history. Some universities are replacing history with computer science and ICT. At the discretion of the educational institution, a foreign language exam may be offered.

Brief description of the specialty

A specialist in this area can engage in organizational, managerial or production and technical professional activities. Students study a number of disciplines that allow them to develop professional competencies. However, an important role in the training of specialists is given to the formation of the culture of the future hotel employee. Therefore, among the disciplines one can find conflictology and the psychology of business communication. During the learning process, students participate in various trainings, undergo several internships, including abroad (depending on the specific university), and learn two foreign languages.

Large universities

The most famous educational institutions that train specialists in the specialty 43.03.03 “Hotel Management”

• Russian State University of Physical Culture, Sports, Youth and Tourism;
• Voskresensk Institute of Tourism (branch) of the Russian International Academy of Tourism;
• Moscow State Institute of Tourism Industry named after Yu.A. Senkevich;
• Academy of Labor and Social Relations;
• Russian State University of Tourism and Service.

Terms and forms of training

Training involves the following forms: full-time, part-time and part-time. The duration of full-time study is 4 years, in other forms - from 4 years 4 months to 5 years. After receiving a bachelor's degree, you can continue your studies in this specialty in a master's program.

Subjects studied by students

During the training process, students master six cycles of disciplines and separately physical education.

These are the following cycles:

• humanitarian,
• social,
• economic,
• mathematical,
• natural science,
• professional.

Each of the above cycles includes a basic and profile part. The disciplines of the basic part of the cycles include philosophy, logic, history, psychology, life safety, economics, marketing, foreign language, computer science and others.

Thanks to the specialized part, the student receives good professional training and the opportunity for successful further education. Such disciplines are determined by the university depending on the specific profile of study.

Profile disciplines may be as follows:

• logistics, hotel industry technologies,
• hotel animation,
• public relations in the industry,
• basics of entrepreneurship,
• hotel personnel management,
• business planning and others.

A number of disciplines are offered to students to choose from depending on what directly interests them in the hotel business. This could be the basics of service science, sales management, marketing in the hotel and tourism industry and others.

Gained knowledge and skills

During the course of study, a Bachelor in Hotel Management acquires the following knowledge and skills:

Who to work with

Bachelor's graduates are employed in various organizations and companies in the hotel and tourism industry and occupy positions of director, department manager, specialist in sales, planning, development, marketing and advertising departments. The specialty also implies successful entrepreneurial activity.

The next area of ​​employment is hotels, hotels, sanatoriums, recreation centers, health and resort complexes.

Here graduates can take the following positions:

• supervisor,
• administrator,
• manager,
• head of the reservation, accommodation, service department,
• personnel manager, etc.

You can find a job both in resorts or large cities of our country, and abroad. The choice of country may depend on the second foreign language learned. Salaries start from 30 thousand rubles for service managers and from 40 thousand rubles for hotel managers. For large hotels and popular tourist destinations, these figures almost double.

There is a prospect of building a career vertically (from personnel manager to manager) and horizontally (with a transition to larger and more popular hotels).

A person who regulates the operation of a coffee shop, restaurant, fast food chain, or other establishments in the food and restaurant industry. His work is connected with all aspects of customer service: he must create the atmosphere of the establishment, regulate the work of all employees, and monitor the quality of services. A restaurateur is the soul of any establishment; in fact, he is responsible for the impression left on a restaurant visitor; if he succeeds, then it brings a good profit.

Personal qualities

A restaurateur can manage both a restaurant and a bar, a confectionery shop, a snack bar and a fast food chain. Moreover, in all cases, he must have an impeccable understanding of accounting, legal affairs, the quality of food and drinks, service, design of the establishment - organizing the entire enterprise.

The profession of a restaurateur requires long working hours, which requires stamina, and ingenuity will come in handy in difficult and controversial situations that sometimes arise when working with visitors and staff. Determination, ability for languages ​​and organizational activities will help in your career. However, the most important thing is the desire to gain knowledge about all levels of restaurant work.

Where to study for this profession

The profession involves working in the field of nutrition and management, so you can graduate from both a university and a secondary educational institution with the prospect of immediately entering the third year of the institute. You can graduate from a university, college, continue your studies as a restaurateur at a university after secondary education, or complete restaurateur courses. Each of these paths has its own specifics. A restaurateur course can be completed by a person without even a specialized education; the main thing is the desire to develop in the restaurant industry.

Each university has bachelor's programs (4 years of full-time study and 5 years of part-time study), as well as master's programs - 2 years.

Training to become a restaurateur at a university:

Moscow

Faculty: Economics and management of hotel enterprises

Passing score: 269

• Russian New University

Faculty: Hospitality

Entrance exams (USE): social studies, Russian language, foreign language

Passing score: 204

• Russian State Social University

Faculty: Hospitality

Entrance exams (USE): social studies, Russian language, foreign language

Passing score: 156

Saint Petersburg

• St. Petersburg State University of Service and Economics (SPbSUSE)

Faculties: “Economics and management of service enterprises”, “Trade and restaurant business”

Entrance exams (USE): social studies, Russian language, foreign language

Passing score: 256

• National Association of Hotels and Restaurants "Academy of Hospitality"

Faculties: Hospitality, Service

Entrance exams (USE): social studies, Russian language, foreign language

Passing score: 210

Pros and cons of the profession

The advantages of the profession include: interesting work, space to realize your own ideas, high salary.

Cons: work as a way of life - almost no days off and rationed vacation, stressful atmosphere.

Career. Places of employment

A restaurateur may be required in various types of establishments: a restaurant, a chain of pizzerias, a coffee shop, a wine restaurant, even a bar and a children's cafe.

Among them may be:

Restaurant "Metropol"

Pizzeria "Papa John's"

Coffee chain "Starbucks"

Bar-club “Chinese Pilot Zhao Da”

Related professions

A restaurateur is a broad profession, but it differs in many ways from its adjacent ones. For example, from the profession of a cook, he regulates the quality of dishes and their taste, composes and participates in creating the menu together with him, and the cook directly embodies this plan. The difference from the administrator is that the restaurateur is more deeply aware of his establishment, has an understanding of all aspects of the life of the enterprise, and the administrator only shares part of his management responsibilities.

Since the profession requires good knowledge of the restaurant business, you should think about practice and work from the first years of study. There are educational programs that will help bring such a plan to life (correspondence and part-time forms). In practice, restaurateurs become either entrepreneurs or people who have climbed the career ladder from chef to restaurateur and know their business very well.

The unprecedented demand for services in the hospitality sector has led to the fact that a qualified and truly skilled tourism specialist is worth his weight in gold in Russia and abroad. To obtain a higher education that meets international standards, it is worth carefully studying the offers of European and American universities.

A future tourism manager needs to undergo training in an international environment. The national composition of participants in educational programs of foreign universities exactly meets this requirement.

Russian universities are not able to compete with Western universities, which have been training professional managers in the field of tourism for several decades. Higher education abroad represents the quintessence of theory and practice, because each program is based on real experience and the latest developments of specialists in the field of tourism. In addition, traditionally successful and innovative customer service models are used to develop the skills needed in this area.

Bachelor's students at the Hotel Institute Montreux at a lecture (Switzerland)

Tourism education abroad: key points

Tourism education is comprehensive. In most cases, students work using the case study method, that is, they are immersed in specific situations characteristic of working in their chosen specialty. Students learn to analyze and easily adapt to changing situations in order to find the most rational and effective ways to solve problems. Analysis of “cases” allows you to train your skills by studying in an unusual, productive and interesting format of classes.

A particularly prestigious tourist package can be obtained in Switzerland. This country has ideal conditions for creating and promoting a business in the hospitality sector, which means that unique programs are ready here for an in-depth study of the features and prospects of this industry. Switzerland offers the largest selection of specialties, and their list is constantly expanding in accordance with the requirements of the time.

Practical classes at Culinary Arts Academy Switzerland (Switzerland)

• preparatory courses for applicants
• bachelor's degree
• master's degree
• refresher courses

Each of these areas is designed to train modern and success-oriented specialists who can bring creative and sought-after ideas to the tourism business.

Studying in Switzerland includes programs that develop time management skills, corporate responsibility, and discipline. All this serves as the key to success in the future.

Practice as a tourism specialist

Top universities in Switzerland are equipped with special classrooms, for example, similar to reception desks. They also work closely with both small and very influential hotels, restaurants, and entertainment centers. More than 50% of study time is devoted to practicing skills in practice, because education in the field of tourism includes numerous internships both in the country of study and abroad.

MBA course at Glion Institute of Higher Education - a bright period of life (Switzerland)

Among the universities in Switzerland offering to study tourism and hotel services, Glion Institute of Higher Education, Cesar Ritz Hotel School, Hotel Institute Montreux, Les Roches International School of Hotel Management are especially popular. These are recognized industry giants that produce truly qualified personnel who are ready to work anywhere in the world. Studying at the Swiss Hotel Management School, School of Hotel Management IHTTI, Swiss School of Tourism and Hospitality is also in deserved demand among foreigners. The competition for their branches is very high.

Prices for education in the field of tourism

Education in Switzerland depends on programs, number of internships and other factors. The cost varies from 35,000 to 70,000CHF (Swiss francs) per year.

The wide range of prices is due to the high status of some universities, studies in which are much more expensive, but will be a huge plus when finding a job.

If you dream of studying in England or the USA, studying tourism and obtaining higher education in these countries, then the choice of universities is almost as impressive as in Switzerland. In the USA, it is worth noting the influence of Colorado State University, Oregon State University and the University of South Florida.

In England, you can achieve mastery in any specialty related to the field of hospitality by graduating from the University of Exeter, Regent's University London, University of Surrey or London South Bank University.

More and more managers are deciding to get a second higher education in the field of tourism, as this provides a brilliant opportunity to improve their chances of success in this promising industry.

Hotel business, culinary arts, hotel and restaurant management, as well as sports, entertainment and event management can also be studied as part of additional education, for example, in courses for management staff. StudyLab company recommends tourism education to sociable, positive and purposeful people who dream of finding their calling in working with people.