Education in the field of tourism and hotel business. Features of training in restaurant business

The Moscow Institute of Hotel Business and Tourism is one of the most prestigious higher educational institutions in the country in this industry. Opening its doors in 1996 as a branch of the Russian State University of Tourism and Service, it very quickly gained a good reputation, and today many applicants who dream of a career in the hotel and tourism sector strive to enroll here. At the moment, more than four thousand Russians and residents of near and far abroad are students of ITiG.

Institute of Tourism and Hotel Business of Moscow (m. Vodny Stadion)

The main building of the university, the exact name of which sounds like “Institute of Tourism and Hospitality,” is located on Kronstadsky Boulevard, 32/a (Vodny Stadion metro station). Another educational building is located at Kibalchicha, 6 (building 2) at VDNKh.

The main activity of the institute is the training of specialists in the field of tourism and hotel and restaurant business (including managers and economists). They also teach Russian as a foreign language and train translators for the field of professional communication.

The best theoretical materials and practical developments obtained in different countries of the world are used as an educational base. The university administration works closely with representatives of the tourism and hotel industry » , which allows us to provide students with the most current information today. Specialists with an IT&G diploma are always practically savvy and aware of new products in the industry.

Training at the Institute of Tourism and Hospitality is conducted on both a budgetary and paid basis. Full-time/correspondence forms of education are provided. Applicants can take preparatory courses here, and people who already have a diploma can improve their qualifications. The teaching staff of the university also constantly undergoes advanced training courses.

Many potential students are interested in whether the institute provides hostel accommodation. Unfortunately, the answer to this question is negative. There is no military department here either, but students receive a deferment from the army. IT&G does not have a postgraduate course.

Those entering a specialty in the fields of hotel management or tourism must pass the Unified State Exam in Russian, social studies and history. And those who want to become a manager or economist will have to take mathematics instead of history.

Institute of Tourism and Hotel Business (Moscow): tuition fees

As noted above, the institute, which is essentially the Faculty of Tourism and Hospitality, provides paid and free educational services. Tuition fees vary depending on the course, form of study and Russian citizenship.

Prices for Russians per year:

· 1st year: hospital – 156,600 rubles; in absentia - 69,000 rubles.

· 2nd year: hospital – 150,000 rubles; in absentia – 74,040 rubles.

· 3rd year: hospital - 152,580 rubles; in absentia - 81,540 rubles.

· 4th year: hospital - 113,580 rubles; in absentia - 74,460 rubles.

· 5th year: only part-time students study here, and they pay 73,980 rubles per year.

For foreigners the amounts are slightly higher, but not significantly. Moreover, it matters whether the student is a citizen of one of the CIS countries or comes from abroad. The latter costs a little more to train.

The doors of the Moscow Institute of Tourism and Hospitality are always open to those wishing to become high-level professionals in one of the most fascinating areas of human activity.

This is a popular direction for both education and development of the country. Many people think about what kind of education to get to successfully work in this field. Understanding this issue is not as difficult as it seems. In fact, it is enough to know just a few features of training. But choosing a place to receive an appropriate education is more difficult. There are a lot of different institutions that allow graduates to work in the hotel and restaurant business. And an ignorant person may simply get confused in the choice.

What is the work

So, the first step is to understand what a citizen who has decided to work in a direction called “hotel and restaurant business” will have to do. It is not entirely clear what will need to be done in this or that case.

The point is that upon graduation from one or another institution a person will become a restaurateur. Or, as he is also called, a hotel and restaurant business manager. The tasks of such an employee are varied.

Among the main activities are:

  • work quality control;
  • management of hotels or restaurants;
  • establishing a supply of items necessary for the functioning of the business;
  • marketing planning.

In other words, such a manager is a universal worker in the hotel and restaurant business. Most often found as an administrator in a particular institution.

Ways of learning

Didn't the definition scare you away? Then you should think about training. Where can you master this type of activity as the hotel and restaurant business? Where should a person go to receive an appropriate education? There are a lot of options. Everyone chooses one or another institution to build their career and receive education in the hotel and restaurant industry.

If we briefly list all possible places of study, we can highlight the following organizations:

  • universities in Russia and outside the country;
  • colleges;
  • organizations offering retraining;
  • private training companies.

Each training option has its own characteristics. They will be discussed further below. What should you pay attention to in this or that case? How to become a restaurateur without any problems?

Retraining

It's probably worth starting with the least common scenario. We are talking about taking retraining courses. They are usually organized either by the employer or by specialized labor exchanges.

The average training period is 2-3 months. No entrance tests will be required. Upon graduation, the citizen receives a certificate of retraining as a restaurateur. From now on, he will be able to work in the hotel and restaurant business.

Private centers

The next training option is to contact private training centers. This is a good way to receive additional education, as well as self-development. With the help of specialized courses, you can easily master the hotel and restaurant business. It is recommended to inquire about the programs offered by certain private educational institutions.

They usually study for about a year. In rare cases, the training lasts several months or years. After listening to lectures, you usually need to take a final test and pass an exam. And after this, the person is given a certificate stating that he is now considered a restaurateur. The document usually lists the skills acquired.

Are you interested in the hotel and restaurant business? What subjects will you have to take to study at private centers? None. And it pleases. There are no entrance tests at private educational centers. It's enough to just pay for your education.

Universities

A more serious approach is to study at universities in the country. Modern universities offer several options for mastering the specialty of a restaurateur. You can study at a university on the basis of secondary vocational education or get a higher education. In the first case, education will be obtained. He is not very valued by employers. In the second, the graduate will receive a diploma of higher education. This is what attracts many employers. Although, as practice shows, the hotel and restaurant business allows you to successfully build a career with a diploma of secondary specialized education.

Depending on the type of study chosen, you will have to spend either 2 years, or 3, or 4 as a student. In the first two cases, we are talking about secondary specialized education based on grade 9 or 11, respectively. Higher education takes 4 years.

A distinctive feature of studying at universities and colleges is the presence of entrance tests. To be accepted as a student, you will need to pass certain exams. More on them a little later. First, you should find out where exactly in Russia you can go to study to become a restaurateur.

Universities for studying

There are a lot of higher educational institutions in Russia. Where do they study in the field of "hotel and restaurant business"? Universities in Russia that offer to become restaurateurs include the following:

  • Plekhanov University;
  • RSUH;
  • Sechenov Moscow State Institute;
  • Russian State University of Tourism and Service (Moscow).

These are not all educational institutions. In almost every humanitarian university you can become a restaurateur. Only the above places, as students say, provide the best training in their chosen field.

College

Are you interested in the hotel and restaurant business? College is the most common option for getting an appropriate education to start a career. Usually, admission to specialized schools is considered after 9th or 11th grade.

Depending on the chosen educational institution, entrance examinations are either present or absent. Where exactly should I go to study? You can choose a humanitarian technical school. And there you can see if there is a direction that interests the applicant. As already mentioned, after 9th grade they study for 2 years, after 11th grade - 3.

Where exactly should I go? You can pay attention to:

  • management and hotel and restaurant business;
  • Small Business College No. 48;
  • food college in Moscow;
  • Krasnodar Trade and Economic College.

This is all just the beginning. The list could take a very long time. Are you interested in the hotel and restaurant business? The college in St. Petersburg at 154a embankment is considered the most successful choice among residents of St. Petersburg.

Tests

What's next? Now it is important to understand what tests you will have to pass. As already mentioned, technical schools sometimes admit students simply by application. It is enough to simply present a certificate of secondary education, an identity card and an application for enrollment.

And if the university is studying the hotel and restaurant business, what should I take? Mandatory exams include:

  • Russian language;
  • mathematics.

Both subjects must be passed at the basic level. But in the major you will have to take social studies. In some cases, they may also request the Unified State Exam or State Examination in English. These are all the exams that you will have to pass. And then enrolling in a hotel and restaurant business college or university will not be difficult.

Hotel Manager- the top step in the career ladder of hotel staff. He manages all departments of the hotel: reservation services, reception and accommodation of guests, telephone and information services, service departments, restaurants, beauty salons. The manager must provide the guests with comfortable conditions for staying under the roof of the hotel and the desire to return again, the hotel owner with a high income, and the employees with the pleasure of working under his supervision. Coordinating all this at the proper level is not so easy. The profession is suitable for those who are interested in psychology, foreign languages ​​and labor and economics (see choosing a profession based on interest in school subjects).

Features of the profession

Hotel manager, hotel director, top hotel manager, hotelier are synonyms of one profession. A good top manager of the hotel business is a piece of goods , on which the quality of hotel management at all levels, and, consequently, the image and reputation of the hotel depends. The hotel manager has some freedom in making decisions, but within the standards determined by the hotel owner. He enters into a special agreement with the hotel owner, which specifies the degree of his responsibility, job responsibilities, salary level and bonuses. Large chains of well-known and prestigious hotels prefer to see in this high position those who thoroughly know the specifics of the work of the hotel’s services. That is, a hotel administrator or even a receptionist has a real opportunity to become a hotel manager. There are hundreds of similar examples in the history of the hotel business.

The hotel manager determines the hotel's advertising policy, planning the hotel's business activities, personnel policies, introduces personal innovations and independently establishes an effective combination of economic and administrative management methods. In large hotel chains, the hotel director works within the strict framework of accepted standards, as, for example, in the National Hotel Corporation free communication between staff and clients is considered acceptable, in the Mariott hotel chain a restrained and strict style of work is considered acceptable.

The responsibilities of a hotel manager include:

  • organizing and ensuring efficient hotel operations;
  • providing clients with information about possible services;
  • control over the quality of customer service in accordance with the class of the hotel, proper use, accounting and distribution of rooms, as well as compliance with the passport regime;
  • directing the work of hotel staff and services to ensure the safety and maintenance of premises and property in good condition, uninterrupted operation of equipment, external landscaping, compliance with sanitary, technical and fire safety rules;
  • cost-effective hotel management, timely and high-quality provision of a range of services to hotel clients;
  • introduction of progressive forms of service organization;
  • preventive inspection of residential rooms, hotel utility rooms, organization of major and current repairs;
  • expanding the material and technical base of the hotel, increasing its comfort;
  • maintaining and timely submission of reports on the economic and financial activities of the hotel;
  • investment planning, control over turnover and costs;
  • providing the hotel with qualified staff.

Pros and cons of the profession

Pros:

  • constant demand in the labor market
  • high prestige and respectability of the profession
  • high level of remuneration

Minuses:

  • high level of responsibility
  • work in conditions of “no room for error”
  • irregular working hours
  • great psychological stress
  • the need to communicate with a large number of people
  • the inevitability of various kinds of conflicts and discontent among guests, the need to be at their epicenter

Place of work

Hotels, motels, guest villas and lodges

Important qualities

A hotel manager must be an excellent marketer and innovator, diplomat and psychologist, financier and personnel officer. This position can be applied for by a person who has not only a specialized diploma, but also certain life experience, as well as:

  • extraordinary organizational skills
  • confidence
  • ability to persuade
  • perseverance
  • qualities of a born leader
  • attention to detail
  • meticulousness, ability to complete every task
  • talent for communicating with people
  • ability to effectively delegate authority
  • ability to create a team of the best specialists in their field
  • ability to analyze large amounts of information, make decisions and take responsibility
  • good memory
  • high concentration
  • patience
  • communication skills
  • ability to quickly navigate in complex environments
  • ability to communicate effectively at any organizational level
  • ability to listen and hear
  • ability to manage conflicts, exercise control over crisis situations in a team, neutralize and resolve conflicts that arise
  • the ability to think on the scale of the entire hotel.

Hotel manager training

Russian Institute of Vocational Education "IPO" - recruits students to obtain a specialty through a distance program of professional retraining and advanced training. Studying at the IPO is a convenient and quick way to receive distance education. 200+ training courses. 8000+ graduates from 200 cities. Short deadlines for completing documents and external training, interest-free installments from the institute and individual discounts. Contact us!

The Interregional Academy of Industrial and Construction Complex (MASPK) invites specialists involved in the hospitality industry to take courses. The Academy’s professional courses allow you to undergo retraining and advanced training in a comfortable distance format and learn a specialty at a convenient time.

In this course, you can obtain the profession of a hotel director remotely in 1-3 months. Diploma of professional retraining established by the state. Training in a completely distance learning format. The largest educational institution of additional professional education. education in Russia.

Higher education

To be a hotel manager, higher education is required. If your higher education is non-core, you must complete special courses for directors managing the hotel business. Large hotel chains require mandatory specialized higher education in the field of hotel management.

Hotel management training is provided by more than 30 educational institutions in Moscow, among which the most serious training can be obtained in the following universities:

  • Moscow Academy of Tourism and Hotel and Restaurant Business under the Moscow Government
  • REA named after. Plekhanov
  • Russian New University.

These educational institutions have their own study bars, hotel rooms and cafeterias. Training, in addition to theoretical disciplines, includes business games and psychological trainings, in which real situations of customer dissatisfaction are played out: “the client is furious,” “the client accuses of theft,” “the client is dissatisfied with the service.” Clients are sent abroad for internships - to France, Turkey, Cyprus and Malta, where graduates master Western technologies for running a hotel business and a foreign language at the proper level. After which students, quite professionally as economists, lawyers and managers, can independently develop a business plan for opening a private hotel.

Courses for directors managing the hotel business can be taken at the MBA-CITY Business Academy. The best world-class educational institution for obtaining the profession of hotel manager is the Hotel Institute in Montreux in Switzerland - Hotel Institute Montreux, HIM.

Salary

Salary as of 04/22/2019

Russia 20000—100000 ₽

Moscow 30000—150000 ₽

The remuneration of a hotel manager depends on the country, the status and star rating of the hotel, membership in the hotel chain, the number of rooms, and the experience of the director himself. So, for example, the difference in salary between the directors of 3* and 5* hotels can be large, or it can be almost the same if a 3* hotel complex has more rooms than a 5* small hotel due to additional bonuses from the number of potential clients.

In Russia, hotels that are part of the international hotel chains Radisson, Kempinski, Marriott, Marco Polo, Le Meridien, Sheraton, etc., hire qualified personnel with knowledge of languages, special education and a Western style of work for the position of directors.

Career steps and prospects

A hotel manager is the highest level of a hotel career. The next stage of career growth can be a manager of a hotel chain or a co-owner, and then the owner of a hotel chain or an individual hotel.

Quirks of hotel guests:

A guest of the Greek hotel Honeymoon Petra Villas requested a room in which the rays of the sunset would fall into the room at an angle of 45⁰ relative to the right side of the window.

Another unusual behavior was demonstrated by a hotel guest who, in the heat of the day, asked for rain.

One of the guests of an Irish hotel asked the management to provide him with a very unusual service: organize a golf game on a local glacier. However, after the man had played enough (i.e. completed 3 holes), the unusual requests continued: he demanded to be taken back to the hotel in a private helicopter.

A hotel guest forgot his medicine in his room. Only on the plane, remembering it, the man called the administrator and asked to deliver this medicine to his home. Which is what was done.

The man booked all the rooms at the Hacienda Benazuza hotel in Spain. The guest explained this by saying that he wanted to organize a party for 10 people. It should be noted that the number of rooms in the hotel is 44, and the cost of living per day in one room is at least $300.

It is not uncommon for concierges to make purchases for hotel guests. And, as it turns out, there are cases when they have to choose and buy a house. Thus, one of the hotel guests trusted the concierge’s choice and did not even look at the building before making the purchase.

In one of the London hotels, a man asked to be served by girls with obvious facial hair in the hotel restaurant. The hotel staff, in order to fulfill a stupid request, pasted mustaches and beards on the waitresses, the maid and the administrator.

One popular singer, staying in a Portuguese hotel, asked that the sheets lying on her bed have three small holes. For what? The hotel administration still does not know the answer.

One of the guests of an elite hotel constantly ordered himself a “colored menu”. One day he asked the cook to prepare him blue, then pink, purple, and black dishes.

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12. Basics of hotel management













18. Hotel staff selection

18.3 Leadership styles







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A profession in the hotel business is promising and relevant

The tourism business in Russia and around the world, despite certain economic instability, is actively developing these days, and this mainly contributes to the emergence of hotels of different levels and quality of service. Unfortunately, not all hotel owners understand how important it is for the hotel’s reputation to be able to professionally and competently manage the hotel’s departments and services. To do this, it is necessary not only to have an idea of ​​successful examples of management of well-known hotel chains and the structure of hotel services, but also to have a detailed understanding of quality standards, personnel requirements and additional services that the hotel can provide.

The position of hotelier is the highest level of the hotel career ladder, it requires high competence and is associated with extreme responsibility. Only a true professional with appropriate education in this field can occupy such a high position. And you can get such an education in the hotel business through courses at the International Academy of Business.


Full course program "Hospitality" specifically for hotel managers

Especially for managers of hotel industry enterprises, the International Academy of Business has developed an effective training program in the hotel business.

The Hospitality program at the International Academy of Business is aimed both at training “from scratch” and at improving the skills of hotel or hotel managers.

The International Academy of Business uses modern approaches and technologies in the field of education. Long gone are the days when you had to attend classes at designated times and waste time on the road. To study at the International Academy of Business, it is enough to have access to the Internet to obtain the necessary knowledge at any time and from anywhere in the world. Try it and feel how easy and productive distance learning can be, thanks to the clear form of presentation of the material, equipped with illustrations, tables, diagrams and videos. During your studies in hotel management and business, professional specialists from the Academy will always be in touch with you, ready to answer all your questions. Our main task is to help you master your specialty as efficiently and effectively as possible. Distance courses in hotel business at the International Academy of Business are high-quality educational services for your future!


Modern and promising training at the International Academy of Business

The International Academy of Business has been specializing in providing qualified training for owners, managers and employees of the tourism and hotel businesses for more than 15 years. More than 5,000 students have already trusted the Academy with their professional development and career growth.

After completing distance learning courses in hotel management at the International Academy of Business, graduates receive a state diploma with an international supplement on completion of the professional course “Hotel Management”.

License for educational activities No. 038379

Training course program "HOTEL BUSINESS"

1. Introduction to the subject “hotel industry”
1.1 History of development and place in the economy of the hotel and tourism business
1.2 Global brands of the hotel industry and the success story of the brands Ritz-Carlton, Hilton, Kempinski, Holiday Inn, Marriott

2. Hospitality industry in the 21st century
2.1 Structure and development factors of the hospitality industry
2.2 Seasonality and the current state of the hospitality industry
2.3 Basic models of hospitality and hotel business organization
2.4 Classification and specifics of hotel services and hotel products

3. Classification and structure of hotel enterprises
3.1 Classification of hotels in different countries by category, category, level of comfort
3.2 Types of hotels and functional purposes of hotels
3.3 Requirements for hotels of different levels and life support

4. Features of the development of the domestic hotel industry
4.1 Hotel classification
4.2 Hotel management system and hotel chains in Russia
4.3 Hotel industry system in Moscow and St. Petersburg

5. Main features of hotel services
5.1 Hotel services and their functions. Interaction between hotels and travel agencies
5.2 Operating methods and room reservation systems. Reception service structure
5.3 Structure of the hotel’s engineering, technical and administrative services
5.4 Security service structure and job descriptions of hotel staff

6. Theoretical foundations of international hotel service standards
6.1 Concept of quality service standard and application of service standards as a success factor
6.2 Appearance and rules of behavior of hotel staff
6.3 Telephone conversation standard. Procedure for booking, registration, check-out

7. Basic requirements for employees of hotel enterprises
7.1 Compliance with professional ethics and personal qualities for working in a hotel
7.2 Factors influencing a guest’s choice of hotel
7.3 The most common types of customer behavior and rules for communication between hotel staff and guests
7.4 Basic principles for successfully dealing with difficult guests and ways to resolve complaints

8. Organization and basic principles of operation of the hotel restaurant complex
8.1 Hotel restaurant system and waiter work standards
8.2 Advantages and disadvantages of outsourcing in the hotel business
8.3 Room-service and compliment system for hotel guests
8.4 Rules for document flow, accounting for restaurant service dishes and minibar products

9. System of additional hotel services
9.1 Services for booking tickets, transfers and organizing excursions at the hotel
9.2 Typology, types and functions of hotel animation services and programs
9.3 Catering for tourists in hotels

10. Licensing and certification of hotel business
10.1 Definition of standardization, hotel standards and licensing
10.2 Indicators of the quality of hotel services
10.3 Confirmation of hotel compliance with international requirements (certification) and international certification

11. The role and economic importance of competition in the tourism market
11.1 Effective management of the hotel business. Formation and key factors of competitiveness
11.2 Types and basic strategies of competition in the hotel services market

12. Basics of hotel management
12.1 Classification of forms of hotel management: contract, franchising, rent, joint-stock companies, syndicates, consortia
12.2 Structure and methodology of hotel enterprise management. Quality management
12.3 Leadership and motivation of hotel employees
12.4 Methods and functions of planning, management functions

13. Management decisions and procedures and developments
13.1 Types and conditions for the effectiveness of management decisions
13.2 Process, decision-making styles and approach to decision-making
13.3 Organizational plan and control over the implementation of decisions

14. Financial management of hotel enterprises
14.1 Economic planning and analysis of the financial condition of a hotel enterprise
14.2 Components of a hotel product and calculation of the cost of hotel services
14.3 Revenue management of a hotel enterprise, accounting and reporting
14.4 Indicators for assessing the movement and condition of the hotel’s fixed and working capital

15. Drawing up a business plan for opening a hotel
15.1 Drawing up a business plan, budgeting and costing
15.2 Interactions of hotel management systems
15.3 The process of preparing for the expansion of a hotel chain

16. Marketing management in the hotel business
16.1 Main reservation systems
16.2 Cyclicality in the marketing of hotel services. The need to monitor competitors and action plan
16.3 Internet promotion and program organization

17. Security and security system
17.1 Integrated security and fire protection system
17.2 Security concept for a modern hotel

18. Hotel staff selection
18.1 Features of hiring staff in a hotel, rules for conducting surveys and interviews
18.2 Features of personnel selection for line and management positions, leadership qualities and organizational abilities
18.3 Leadership styles

19. Professional development of hotel employees
19.1 Training, internship and professional adaptation of new employees
19.2 Evaluation of the performance of hotel employees
19.3 Conducting trainings and certification of hotel staff

20. Hotel personnel management
20.1 Forms and methods of personnel management, staffing
20.2 Rules for concluding employment contracts and remuneration
20.3 Formation of the fund and payroll

21. Basics of taxation of a hotel enterprise
21.1 System of taxes and fees, VAT calculation
21.2 What are the taxes on the net profit of an enterprise and on the cost of production?
21.3 Features of hotel taxation and income tax

The course “Hospitality” of the International Academy of Business will teach you to understand the trends of the hotel business, tell you about the nuances of the services provided by the hotel, and introduce you to the standards in the hotel industry. You will learn all the intricacies of management in the hospitality industry. You no longer need to look for where to study hotel business and hotel management - the most effective correspondence training in hotel business is at the hotelier school courses at the International Academy of Business. Apply for the Hospitality course now and in just a few weeks of study you will acquire all the necessary knowledge to effectively manage a hotel business and master the profession of a hotelier!

The most common entrance exams:

  • Russian language
  • Mathematics (basic level)
  • Social studies is a core subject, at the choice of the university
  • History - at the choice of university
  • Computer science and information and communication technologies (ICT) - at the university's choice
  • Foreign language - at the choice of the university

The popularization and mass distribution of tourism in the world, cooperation with foreign partners and other factors require the presence of qualified specialists who are well versed in the hotel business and tourism business management in general. That is why this specialty attracts many applicants, who (subject to good training) are guaranteed to be successfully employed.

The most common admission exams

To enroll in the specialty “Hospitality”, applicants are asked to pass exams or count the results of the Unified State Examination in three subjects. The profile exam is social studies, since training involves studying a large number of social disciplines.

Other mandatory exams are Russian and history. Some universities are replacing history with computer science and ICT. At the discretion of the educational institution, a foreign language exam may be offered.

Brief description of the specialty

A specialist in this area can engage in organizational, managerial or production and technical professional activities. Students study a number of disciplines that allow them to develop professional competencies. However, an important role in the training of specialists is given to the formation of the culture of the future hotel employee. Therefore, among the disciplines one can find conflictology and the psychology of business communication. During the learning process, students participate in various trainings, undergo several internships, including abroad (depending on the specific university), and learn two foreign languages.

Large universities

The most famous educational institutions that train specialists in the specialty 43.03.03 “Hotel Management”

  • Russian State University of Physical Culture, Sports, Youth and Tourism;
  • Voskresensk Institute of Tourism (branch) of the Russian International Academy of Tourism;
  • Moscow State Institute of Tourism Industry named after Yu.A. Senkevich;
  • Academy of Labor and Social Relations;
  • Russian State University of Tourism and Service.

Terms and forms of training

Training involves the following forms: full-time, part-time and part-time. The duration of full-time study is 4 years, in other forms - from 4 years 4 months to 5 years. After receiving a bachelor's degree, you can continue your studies in this specialty at a master's degree.

Subjects studied by students

During the training process, students master six cycles of disciplines and separately physical education.

These are the following cycles:

  • humanitarian,
  • social,
  • economic,
  • mathematical,
  • natural science,
  • professional.

Each of the above cycles includes a basic and profile part. The disciplines of the basic part of the cycles include philosophy, logic, history, psychology, life safety, economics, marketing, foreign language, computer science and others.

Thanks to the specialized part, the student receives good professional training and the opportunity for successful further education. Such disciplines are determined by the university depending on the specific profile of study.

Profile disciplines may be as follows::

  • logistics, hotel industry technologies,
  • hotel animation,
  • public relations in the industry,
  • basics of entrepreneurship,
  • hotel personnel management,
  • business planning and others.

A number of disciplines are offered to students to choose from depending on what directly interests them in the hotel business. This could be the basics of service science, sales management, marketing in the hotel and tourism industry and others.

Gained knowledge and skills

A bachelor's degree in hotel management acquires the following knowledge and skills during the course:

Who to work with

Bachelor's graduates are employed in various organizations and companies in the hotel and tourism industry and occupy positions of director, department manager, specialist in sales, planning, development, marketing and advertising departments. The specialty also implies successful entrepreneurial activity.

The next area of ​​employment is hotels, hotels, sanatoriums, recreation centers, health and resort complexes.

Here graduates can take the following positions:

  • supervisor,
  • administrator,
  • manager,
  • head of the reservation, accommodation, service department,
  • personnel manager, etc.

You can find a job both in resorts or large cities of our country, and abroad. The choice of country may depend on the second foreign language learned. Salaries start from 30 thousand rubles for service managers and from 40 thousand rubles for hotel managers. For large hotels and popular tourist destinations, these figures almost double.

There is a prospect of building a career vertically (from personnel manager to manager) and horizontally (with a transition to larger and more popular hotels).